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Since we started, our already strong NPS has grown by approximately 10% annually, positively impacting our sales metrics.

The Ombea platform is amazing for us. The live insights make our continuous improvement programmes smarter and more agile, especially in-store.

After we started using Ombea, we have seen a 19% increase in our customer satisfaction.

The rollout and implementation of Ombea across all our stores has been the most successful deployment in my tenure at Bauhaus. Working with Ombea is incredibly smooth and straightforward.

Guided by Ombea's daily insights, we transformed customer interactions into measurable success, elevating our NPS by 34% and expanding our average basket size.

The Ombea platform has been instrumental in enabling us to consistently enhance and refine our service.

Ombea is essential to our marketing and visitor experience strategy, ensuring we continuously understand our visitors' feelings and identify areas for improvement.

The data from Ombea guides our decisions to enhance the passenger experience, helping us understand and implement improvements effectively.