The next generation
feedback terminals
for continuous local improvement
Modern and fully customizable design.
Multiple sizes and mounting options.
Seamlessly linked to the Ombea platform.
Get a quick quote
500 million+ voices heard in over 120 countries
Touch buttons
Battery powered
Global 2G/3G/4G connectivity
Table mount and wall mount included
A6 / Postcard paper holder included
Touchless buttons
Battery powered
Global 2G/3G/4G connectivity
Wall mount or floor stand included
A4 / Letter paper holder included
ExpressTab
For multiple questions including smiley, multiple choice and free-text options.
Get a quote
Touch screen
Power cord
Global 2G/3G/4G connectivity
Wall mount or floor stand included
A4 / Letter paper holder included
Since we started, our already strong NPS has grown by approximately 10% annually, positively impacting our sales metrics.
Björn
Head of Customer Experience at Stadium
Guided by Ombea's daily insights, we transformed customer interactions into measurable success, elevating our NPS by 34% and expanding our average basket size.
Christian
Operations & store development manager at Blomsterlandet
After we started using Ombea, we have seen a 19% increase in our customer satisfaction.
Jesper
Chief Sales Officer at Intersport
The data from Ombea guides our decisions to enhance the passenger experience, helping us understand and implement improvements effectively.
Martin
Traffic Director at VR
The Ombea platform has been instrumental in enabling us to consistently enhance and refine our service.
Michael
National Operations Manager at Lifestyle Fitness
Ombea is essential to our marketing and visitor experience strategy, ensuring we continuously understand our visitors' feelings and identify areas for improvement.
Kim
General Manager at Wildfowl & Wetlands Trust
Expect more feedback.
When leaving feedback takes less than a second, you'll get more of it. Place an ExpressPod or ExpressTab at every key touchpoint, and see how 30% or more people passing by stop and rate their experience.
Customize your feedback terminals.
Customize the feedback terminals to match your unique branding requirements.
Place feedback terminals without constraints.
You can use the standardized VESA mount, double-sided adhesive or any of the included mounts to place the feedback terminals wherever you need.
Move forward with touchless feedback.
The world has changed. Today people are more careful when touching public surfaces. Show people you care and set their minds at ease by using our touchless smiley feedback kiosks.
Instant SMS
Send and receive real-time feedback via text messages, making it easy for customers to respond on the go.
Instant email
Utilize email surveys to capture detailed feedback directly from your customer's inbox, ensuring timely and thoughtful responses.
On-site feedback terminals
Place interactive terminals in strategic locations to collect immediate reactions and opinions from customers while their experience is fresh.
In-app Widgets
Embed customizable feedback forms within your mobile app, allowing users to submit feedback without disrupting their app experience.
Website Widgets
Integrate feedback tools seamlessly into your website, enabling visitors to easily share their experiences as they browse.
Desktop Widgets
Offer feedback options directly on desktop applications, facilitating convenient feedback from users during tasks.
Self-checkout Screens
Gather feedback at point of sale with interactive prompts on self-checkout screens, capturing insights at a critical touchpoint.
Google Reviews
Automatically fetch and consolidate all your Google Reviews in one place, providing a comprehensive view of customer sentiments and enhancing response efficiency.
Trustpilot
Collect and manage reviews on Trustpilot to build credibility and attract new customers with verified ratings.
QR Code
Use QR codes to direct customers to feedback forms on their mobile devices, offering a quick and contactless way to express their thoughts.
Activity Counters
Track and analyze staff interactions, such as greeting customers, to quantify service performance and enhance training and operational decisions.
Something else?
Can't find exactly what you're looking for? Contact us directly to discuss your specific feedback collection needs. Our team is ready to help customize solutions that fit your unique requirements.
Explore the real magic, where all this feedback is turned to success.
Read more about all the features that are included.
Read more
Find out more
Learn how organizations like yours have boosted their revenue and engagement through our platform. Schedule a demo today and start your journey towards exceptional customer and employee experiences.
Book a demo
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
.png)
Copyright © 2024 Ombea AB